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Terms of Service

Disclaimer

By choosing to work with me at Ezzzleep, you understand that the support I provide is not a substitute for medical advice, diagnosis, or treatment. Please consult your doctor or other suitably qualified professional if you have any concerns regarding your child's (or your own) health or well-being. I may share general guidance around feeding or nutrition and should not replace advice from a certified lactation consultant or nutrition specialist.

Ezzzleep responsibilities

Once payment has been received, I will send you a pre-consultation questionnaire within 24 hours to gain a clear understanding of your child’s sleep habits and your family’s needs.

Based on your responses, I will carefully create a fully personalized sleep plan tailored to your child and your family.

We will schedule a video consultation to review the plan together in detail and answer any questions you may have.

You will receive your personalized sleep plan at least 24 hours before our scheduled consultation call, giving you time to review it beforehand.

Sleep training should begin within 2 days after the consultation call has taken place. Beginning promptly allows me to provide the highest level of support and guidance throughout your journey, while also maintaining scheduling consistency for all families I work with.

You will receive follow-up support according to the package you have selected.

If you would like additional support beyond your package, extra support days can be added at an additional daily rate.

Family responsibilities

You agree not to share your personalized sleep plan or materials with third parties, as each plan is specifically tailored to your child and family. Sharing or applying a plan to another child may not be appropriate or effective. If you know someone who could benefit from support, the best way to help is to recommend Ezzzleep so they can receive their own personalized guidance.

Sleep coaching requires consistency and commitment; results depend on your follow-through.

Any changes you make to your child's sleep or sleeping arrangements are your own decision and responsibility.

You agree to follow safe sleep guidelines, inform me of any unsafe sleep practices, and acknowledge that you are solely responsible for your child's safety.

You agree to provide accurate and honest information about your child's sleep habits, health, and routines to support the best possible outcome.

Results

While I do not guarantee specific timelines, this process is designed to guide your child towards sleeping through the night when followed consistently. Many families see significant improvements in their child's sleep when they implement the plan as advised in a few days.

I do not use or recommend the cry-it-out method. My approach is responsive, considered, and tailored to provide a supportive experience for both you and your child.

Refunds and cancellations

All purchases of sleep training services and/or materials are final. Due to the personalized nature of this service, refunds or cancellations are not available once your booking is confirmed, regardless of whether the plan is implemented or the questionnaire is completed.

If, for any reason, you choose not to continue with the sleep training after it has started, you are free to do so at any time; however, no refunds will be provided for unused time or support.